Help with your library

ArashFlix Support

ArashFlix connects to your own Plex, Jellyfin or Emby account or server. Use only media you are authorized to access.

Connect your library

1. Plex: choose Sign in with Plex and complete sign-in with your Plex account.
2. Jellyfin or Emby: choose your server type, enter its address and sign in with that server’s account.
3. For a local server, check that your device can reach the server’s network. Allow local network access if your device asks for it.

Connection or playback trouble?

• Confirm that your server is available and that the same account can open the media in the server’s own client.
• Check your server address, network connection and account access. Prefer HTTPS when your server supports it.
• When reporting a problem, include the device or operating system, app version, server type and the steps that led to it.

Contact the publisher

Email [email protected] for ArashFlix support or privacy questions.

Do not send passwords, access tokens, private server addresses, personal media or unredacted logs. Describe the issue without credentials; we can discuss what further information is needed.

Disconnecting and removing data

You can disconnect a server or optional service, remove a profile, delete downloads, clear cached artwork or remove the app’s data. These actions do not delete your account with Plex, Jellyfin, Emby or another provider. See the privacy policy for storage and deletion details.